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Frequently Asked Questions

Q.  Do you have a return policy?

A. You may return an item within 30 days from purchase.  Buyer pays postage.

Q.  Is my credit card information safe & secure when ordering from Needlepoint Tool Time?

A.  Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information.

Q.  Do you ship Internationally?

A.  Yes, we ship United States Postal Service Air Mail.  If you want other arrangements, contact us. 

Q.  How will my purchase be shipped?

A.  Within the US, product will be shipped by UPS ground.

Q.  How do you calculate shipping?

A.  Our shipping costs are calculated using the UPS real time shipping calculator.

Q.  Do I have to pay sales tax on my purchase?

A.  Only California residents need to pay sales tax. 

You will notice that we have a very extensive line of needlepoint supplies. If you have been looking for a needlepoint store, you will find we have what you need. We offer a variety of needlepoint shop, needlepoint accessories, needlepoint stitches, needlepoint tool, basic sewing tool and so much more. When it comes to needle supply products, we are your experts. Take a look around our site and find the needlepoint box that best suits your style and needs. Take a look at each needlepoint light and click on any link to find more information.

Thank you for visiting!

Needlepoint Tool | Basic Sewing Tool | Needle Supply | Needlepoint Box | Needlepoint Light
Light Part Accessory | Needle Point Tool | Needlepoint Equipment
Sewing Accessory | Sewing Tool Equipment

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