Note: All prices in US Dollars
Q. Do you have a return policy?
A. You may return an item within 30 days from purchase. Buyer pays postage.
Q. Is my credit card information safe & secure when ordering from Needlepoint Tool Time?
A. Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information.
Q. Do you ship Internationally?
A. Yes, we ship United States Postal Service Air Mail. If you want other arrangements, contact us.
Q. How will my purchase be shipped?
A. Within the US, product will be shipped by UPS ground.
Q. How do you calculate shipping?
A. Our shipping costs are calculated using the UPS real time shipping calculator.
Q. Do I have to pay sales tax on my purchase?
A. Only California residents need to pay sales tax.